Terms of Service

　　Last Updated: [2026.10.15]

　　Welcome to TradeAdd.com (“TradeAdd,” “we,” “us,” or “our”). These Terms of Service (“Terms”) constitute a legally binding agreement between you and TradeAdd, governing your access to and use of the TradeAdd website, mobile applications, and related services (collectively, the “Platform”).

　　By accessing or using the Platform, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree, you must immediately stop using the Platform.

　　1. Eligibility

　　You must be at least 18 years of age and legally capable of entering into binding contracts to use the Platform. If you use the Platform on behalf of a company or other legal entity, you represent and warrant that you are duly authorized to bind that entity to these Terms.

　　2. Account Registration and Security (If Applicable)

　　TradeAdd currently does not offer user registration or user accounts. If user registration is introduced, the following shall apply:

　　You agree to provide accurate, current, and complete registration information;

　　You agree to maintain and promptly update your account information to keep it accurate;

　　You agree to keep your login credentials confidential and not disclose them to any third party;

　　You accept full responsibility for all activity that occurs under your account.

　　You must notify us immediately of any unauthorized use of your account. TradeAdd shall not be liable for any loss arising from your failure to comply with these obligations.

　　3. Use of the Platform

　　TradeAdd is a comprehensive global trade platform that connects buyers, importers, exporters, manufacturers, wholesale suppliers, and individual consumers. You agree to use the Platform only for lawful purposes and in accordance with these Terms and applicable law.

　　You shall not:

　　Post false, misleading, fraudulent, or unlawful content;

　　Infringe the intellectual property, trade secrets, or other rights of others;

　　Upload viruses, malware, or other harmful code;

　　Attempt to gain unauthorized access to the Platform, its systems, or other users’ accounts;

　　Use the Platform for money laundering, illegal trade, or the sale of prohibited goods;

　　Scrape, harvest, or misuse Platform data or user information;

　　Interfere with or disrupt the normal operation or security of the Platform;

　　Circumvent any access restrictions or security measures we implement.

　　4. Commercial Content Disclosure

　　TradeAdd may receive compensation from merchants in connection with certain content, including affiliate commissions, paid submissions, and sponsored placements.

　　Affiliate links. When you click certain links and make a purchase, we may receive a commission from the merchant. This does not affect the price you pay.

　　Sponsored and paid content. Content that is paid for or sponsored by a merchant will be clearly labeled as “Sponsored,” “Ad,” “Paid Placement,” or similar. Such content is commercial in nature and does not constitute an independent editorial endorsement by TradeAdd.

　　Where commercial relationships influence product placement or ranking, we will clearly label such content in accordance with applicable law.

　　5. Platform Role

　　TradeAdd is a connection and discovery platform. We do not sell products directly, do not process payments, do not hold funds, and are not a party to any transaction between buyers and suppliers.

　　All payment and transaction activities occur directly between the parties on third-party merchant websites. Unless expressly stated otherwise in writing, we make no warranty or endorsement regarding the quality, safety, legality, authenticity, or delivery of any product or service.

　　6. Buyer and Supplier Responsibilities

　　Suppliers are solely responsible for ensuring that their product listings, pricing, inventory, and trading conduct are truthful, accurate, and lawful, and that they comply with applicable laws in their own jurisdiction and in the destination market.

　　Buyers are solely responsible for verifying product specifications, supplier credentials, and compliance requirements before entering into any transaction, and for assessing the risks of any transaction.

　　7. Paid Services

　　TradeAdd may offer certain paid services, including but not limited to: translation, content publication, advertising, promotional services, trade inquiry services, trade reception, trade matchmaking, trade resource development, product design, product sourcing, customer development, training, customer support, customs declaration, logistics, warehousing, documentation review and preparation, certification assistance, tax refund processing, foreign exchange settlement, credit insurance, financing facilitation, legal support, and compliance consulting.

　　These services are provided directly by TradeAdd as professional services under a service agreement with the client. They are distinct from affiliate or sponsored content disclosed in Section 4.

　　Refund Policy. Given the customized, time-sensitive, resource-committing, process-oriented, or intellectual-deliverable nature of these services, fees paid are non-refundable once the service has commenced. Before you make payment, we will request that you confirm your agreement to immediate commencement of the service and acknowledge that you thereby lose any statutory right of withdrawal (where applicable).

　　Advertising, Promotional, and Trade Facilitation Services. Once an advertising placement, promotional resource, trade inquiry, matchmaking effort, or sourcing activity is confirmed or commenced, the service is deemed to have commenced. We do not guarantee specific impressions, clicks, conversion rates, sales results, supplier responses, buyer commitments, or successful matches. Outcomes depend on market conditions, third-party decisions, and other factors beyond our control.

　　Exception. If a service is entirely unable to be performed due to our fault, we will refund the fees paid in full.

　　8. U.S. INFORM Consumers Act (If Applicable)

　　If TradeAdd is deemed an “online marketplace” under the INFORM Consumers Act such that its obligations apply, we will:

　　Collect and verify information for high-volume third-party sellers as required;

　　Disclose required seller information clearly and conspicuously on product listings;

　　Provide electronic and telephonic mechanisms for consumers to report suspicious marketplace activity; and

　　Suspend sellers who fail to provide required information.

　　9. EU Digital Services Act — Online Marketplace Obligations (If Applicable)

　　If TradeAdd is deemed an “online marketplace” under the Digital Services Act such that its obligations apply, we will:

　　Collect and verify trader information under Article 30;

　　Comply with related obligations regarding compliance by design (Article 31); and

　　Provide post-purchase information regarding illegal products (Article 32).

　　10. Transparency Reporting (If Applicable)

　　To the extent required under the Digital Services Act, TradeAdd publishes an annual transparency report on content moderation. Micro and small enterprises are exempt from this obligation under applicable law.

　　11. Contact Points

　　TradeAdd maintains a contact point for service recipients at [email protected]. We also maintain a contact point for communication with competent authorities at [email protected]. Both contact points are kept up to date and accessible by electronic means.

　　12. EU Representative (GDPR Article 27, If Applicable)

　　If TradeAdd is subject to the General Data Protection Regulation and does not have an establishment in the European Union, we will designate a representative in the European Union as required under Article 27. The representative’s contact details will be published on the Platform.

　　13. Transactions and Payments

　　All terms of any transaction — including price, payment method, shipping, inspection, warranty, and dispute resolution — are determined solely between the buyer and the supplier.

　　We are not responsible for payment defaults, chargebacks, refunds, or any disputes between parties.

　　14. Fees

　　Certain features of the Platform may be subject to fees. Applicable fees will be clearly disclosed before you incur them. Unless otherwise stated, you are responsible for all taxes arising from your use of the Platform.

　　15. Intellectual Property

　　All content on the Platform — including but not limited to logos, text, graphics, interfaces, software, code, and design — is owned by or licensed to TradeAdd and is protected by applicable intellectual property laws. You may not copy, modify, distribute, sell, or use any of it for commercial purposes without our prior written consent.

　　You retain ownership of content you submit, but grant TradeAdd a worldwide, non-exclusive, royalty-free, sublicensable license to use, display, and distribute such content for the purpose of operating, providing, and promoting the Platform.

　　16. Third-Party Content and Links

　　The Platform may contain third-party content or links to third-party websites. We are not responsible for their content, accuracy, or availability, and such links do not constitute an endorsement. Any transactions or interactions between you and a third party are solely between you and that third party.

　　17. Disclaimer of Warranties

　　The Platform is provided on an “as is” and “as available” basis. To the fullest extent permitted by applicable law, TradeAdd expressly disclaims all warranties, whether express or implied, including but not limited to merchantability, fitness for a particular purpose, title, and non-infringement.

　　We do not warrant that the Platform will operate uninterrupted, timely, securely, or error-free, or that any information, product, or service obtained through the Platform will be accurate or reliable.

　　18. Limitation of Liability

　　To the fullest extent permitted by applicable law, TradeAdd and its affiliates, officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of, or inability to use, the Platform, including but not limited to lost profits, lost data, loss of goodwill, or business interruption.

　　Our total liability for any claim shall not exceed the greater of: (a) the amount you paid to TradeAdd in the twelve months preceding the claim; or (b) USD 10.

　　19. Indemnification

　　You agree to indemnify and hold harmless TradeAdd and its affiliates, officers, directors, employees, and agents from and against any claims, damages, liabilities, losses, and expenses (including reasonable attorneys’ fees) arising from your use of the Platform, your violation of these Terms, or your infringement of any third-party rights.

　　20. Suspension and Termination

　　We may suspend or terminate your access to the Platform at any time, without prior notice, if we believe you have violated these Terms or applicable law. You may stop using the Platform at any time. Provisions that by their nature should survive termination shall remain in effect.

　　21. Local Law Compliance

　　TradeAdd operates as a global trade platform and is committed to complying with the laws and regulations applicable to its operations and the services it provides.

　　Applicable Laws. Your use of the Platform is subject to the laws of the jurisdiction in which you reside and from which you access the Platform, as well as the laws applicable to TradeAdd’s operations. Nothing in these Terms limits any mandatory rights you may have under the consumer protection or other laws of your jurisdiction.

　　Regional Adjustments. TradeAdd reserves the right to modify, restrict, or discontinue any feature, content, or service, in whole or in part, in any jurisdiction where we determine that such action is necessary to comply with applicable law or to avoid liability.

　　Content Standards. Content published on the Platform by TradeAdd’s operators is reviewed for compliance with applicable laws, including but not limited to laws governing advertising, intellectual property, product safety, and prohibited goods. We reserve the right to remove or refuse to publish any content that we determine, in our sole discretion, may violate applicable law or these Terms.

　　Reporting. If you believe any content on the Platform violates applicable law, please contact us at [email protected]. We will review your report and take appropriate action in accordance with applicable law.

　　No Waiver of Mandatory Rights. Nothing in these Terms is intended to exclude or limit any right that cannot be excluded or limited under the mandatory laws of your jurisdiction. If any provision of these Terms is found to be unenforceable under applicable law, that provision shall be severed, and the remaining provisions shall remain in full force and effect.

　　22. Governing Law and Dispute Resolution

　　These Terms shall be governed by the laws of Hong Kong SAR, without regard to its conflict of law rules.

　　Any dispute arising between TradeAdd and a commercial client under a service agreement shall be resolved in the competent courts of Hong Kong SAR.

　　Nothing in these Terms affects the right of a consumer to bring proceedings in the courts of their country of residence where such right cannot be waived under applicable law. Where mandatory provisions of applicable law provide otherwise, those provisions shall prevail.

　　23. Changes to These Terms

　　We may revise these Terms from time to time. The revised version will be posted on the Platform with an updated “Last Updated” date. Your continued use of the Platform after changes take effect constitutes your acceptance of the revised Terms. If you do not agree, you must stop using the Platform.

　　24. Contact Us

　　If you have any questions, comments, or complaints regarding these Terms, please contact us at:

　　Email: [email protected]

　　Website: TradeAdd.com